Welcome to Veshoj Power. We are committed to providing our customers with the highest quality Power Hits Powder. Because our product is a natural dietary supplement, health, hygiene, and safety are our top priorities.
Please read our Return and Refund Policy carefully before placing an order.
- Eligibility for Returns and Refunds
We accept return or refund requests only under the following specific conditions:
Damaged Product: The product container or safety seal was broken or damaged during transit before it reached you.
Wrong Item: You received a completely different product instead of the Power Hits Powder you ordered.
Missing Items: Your package was delivered with missing items that were part of your paid invoice.
- Important Exceptions (Strictly Enforced)
Due to the consumable nature of dietary supplements and health regulations:
Opened Products: We cannot accept returns, exchanges, or issue refunds for any product that has been opened, unsealed, tasted, or partially consumed.
Results Variation: As a 100% natural herbal product, results may vary from person to person depending on body type and lifestyle. We do not offer refunds based on individual expectations or perceived lack of results.
Change of Mind: Refunds or cancellations are not applicable if you simply change your mind after the product has been dispatched or delivered.
- How to Claim a Return or Refund
If your product meets the eligibility criteria mentioned in Section 1, you must initiate the claim within 3 days (72 hours) of receiving the delivery. Please follow these steps:
Keep Proof: Take clear photographs and a short unboxing video showing the damaged seal, wrong product, or defect.
Contact Us: Reach out to our customer support via our official Facebook page or call us directly at 01711734004.
Verification: Our team will review your video/photo proof within 24–48 hours.
Product Return: Once approved, you will be requested to send the product back to our official address. If the mistake was on our end (wrong/damaged item), Veshoj Power will bear the return shipping cost.
- Refund Processing
Once your returned item is received and inspected by our warehouse team, we will notify you regarding the approval or rejection of your refund.
Approved Refunds: If approved, your refund will be processed via your preferred mobile banking channel (bKash, Nagad, or Rocket) or Bank Transfer within 5 to 7 working days.
Non-Refundable Fees: Please note that original delivery or shipping charges are non-refundable.
Contact Us
For any questions, queries, or assistance regarding your order, feel free to reach out to us:
Website: https://veshojpower.com
Phone/WhatsApp: 01711734004
Email: info@veshojpower.com